Security awareness training is education that seeks to equip members of an organization with the information they need to protect themselves and their organization’s assets from loss or harm. For the requirements of any security awareness training discussion usually, members of an organization include employees, contractors, temps, and anybody else who performs authorized functions online for an organization.

The right security awareness training solution will drive long-term behavioural change among employees to create a culture of security awareness.

What are the major factors while selecting a Security Awareness Training Software program? 

When comparing security awareness training vendors, consider these factors:

Product scope:
buyers’ organization’s security needs specialize in employee risks, or they require broader cybersecurity offerings? Some security awareness training providers specialize in solely testing and training employees against various behaviour-based threats, like phishing. Providers will offer a broader range of security measures around web browsing security, email security, or maybe all-in-one cybersecurity suites. Consider whether the organization needs comprehensive security, or if the specific concern at hand is around employee security awareness training.

Security testing options:
Testing maybe a crucial part of any security awareness training platform. However, products will vary in the range of tests they can conduct. Buyers should consider the frequency and customizability of the tests they want to conduct, also because the sorts of reporting on those tests the business would require after the fact.

Security-specific training vs. full eLearning suite:
Many e-Learning products will offer security awareness training as a part of their library of resources. They are also likely to possess other resources, like HR and compliance training, for businesses that are primarily concerned with maintaining regulatory compliance. However, these products are less likely to supply an equivalent level of testing and reporting as standalone security awareness training tools.

What are the top security awareness training companies?

A managed security awareness program can sharply reduce your vulnerability to phishing attacks and other kinds of social engineering. Listed below are a variety of the very best U.S.-based vendors within the rapidly expanding field of cybersecurity awareness training. Although not comprehensive, this list should offer you a thought of the varied security training companies within the market.

KnowBe4
KnowBe4 is the market leader in security awareness training, offering a range of free and paid for training tools and simulated phishing campaigns. They have over 30,000 global customers for their security awareness training solutions. They offer a huge library of security awareness training content, including presentations, videos, and quizzes. They also offer a comprehensive phishing simulation platform, allowing organizations to create custom templates and campaigns. KnowBe4 also provides awareness training campaigns for admins and management.

https://www.expertinsights.com/reviews/knowbe4

Proofpoint Security Awareness Training
Proofpoint is one of the world’s leading email security vendors, protecting more than 100 email inboxes around the world. In 2018, Proofpoint acquired Wombat Security, which is now sold as Proofpoint Security Awareness Training. This service offers personalized security awareness training, based on Proofpoint’s industry-leading threat intelligence. Proofpoint provides interactive training, videos and materials, phishing email reporting and analysis, and simulated email threat campaigns. Proofpoint provides multi-national support for this platform.

https://www.expertinsights.com/reviews/proofpoint-wombat-security-security-awareness-training

Cofense (formerly PhishMe)
Cofense PhishMe is an awareness training platform that aims to educate your users on the specific threats your organization is facing. PhishMe is focussed on phishing simulation, training users to better spot phishing attacks inside their email environment, and helping IT teams to identify people who are at risk of a data breach. They provide customizable phishing templates, and then automatically provide education materials to users who are susceptible to phishing attacks.

https://www.expertinsights.com/reviews/cofense-formerly-phishme

Barracuda PhishLine
Barracuda offers a security awareness training product with a focus on data analytics and reporting. This makes it a good option for organizations that need staff trained to a certain level for legal compliance reasons.

https://www.expertinsights.com/reviews/barracuda-phishline

Inspired eLearning
Inspired eLearning provides security awareness training and simulated phishing campaigns for a corporate customer base. They take a data-led approach to providing relevant security awareness training to their customers.

https://www.expertinsights.com/reviews/phishproof

Ninjio
Ninjio provides engaging security awareness training for users. They offer interactive animations during a distinct style to assist employees to learn good security techniques. These cartoons have professional production values and are very impressive. Unsurprisingly, they are very popular. Users find them very engaging.

https://www.expertinsights.com/reviews/ninjio

How to evaluate the effectiveness of security awareness training products/services?

Measuring the effectiveness of security training requires quite monitoring a specific set of metrics. Here are ways to measure the effectiveness of security awareness training

Step 1: Strategy
A coherent and well-planned cybersecurity strategy may be a prerequisite for measuring the effectiveness of cybersecurity training. Without a technique, any delivered security awareness training runs the danger of becoming a fleeting effort.

So before brooding about measurement, believe what you would like to realize and the way you would like to realize it.

Let’s say you would like to scale back the likelihood of individuals leaving computer screens unlocked when far away from their desks by 50% over the subsequent six months. How might you do that? Posters? Prizes? Sticking watchful eyes to monitors to influence people’s subconscious?

Step 2: Questions
Similarly, before thinking about metrics, think about – in qualitative terms – what it’s really important to find out.

At CybSafe, we advocate keeping an in-depth eye on three things: security awareness, security behaviors, and security culture – the ABC of data security.

For us, that means CISOs need to focus on:

  • What people know and understand about the way to stay safe online (awareness)
  • How people behave with attacks (behavior)
  • What people believe – and the way much they care about – cybersecurity (culture)
  • And how confident people are about their abilities (culture)

So, back to lock screens. To improve the incidence of screen-locking, what’s important is to hunt out?

On the notice front, you’ll wish to hunt out if people realize risks and best practices. When it involves behaviors, you’ll presumably want to hunt out how likely it’s for an unattended screen to be left unlocked. When it comes to culture, you’ll probably want to find out why people are behaving in the way they are.

Step 3: Metrics
Measuring awareness

The above questions help highlight useful metrics to watch. Take what people know and understand the way to stay safe, as an example.

People’s knowledge and comprehension of security are often monitored through online security awareness training performance. So long as you’ve got access to a cyber awareness platform with analytical capabilities – like CybSafe – it becomes easy to ascertain w0hat proportion people realize security best practices.

Measuring behavior
Measuring behavior is typically best achieved through simulated attacks. Simulated attacks test the safety behaviors of the people in your organization. Monitoring how people answer simulations gives you a metric of security behavior.

Simulated attacks might not be appropriate when attempting to live the probabilities of an unattended display screen being unlocked at any given time, but a coherent strategy makes finding alternatives easy. Spot checks, for instance, should provide you with the knowledge you’d like. You may consider combining checks with an incentive system, perhaps using yellow cards for unattended screens that are left unlocked, and chocolate bars for screens that are locked!

Indications of behavior change can also be measured in other ways, for instance, measuring triggers and motivations – two key components widely acknowledged as necessary for behavior change to occur.

Measuring culture
Measuring culture is probably the toughest of the three to try to – but it’s not impossible. Anonymous surveys, for instance, offers you an idea of why people take risky actions like leaving their screens unlocked. And they can be revealing.

Perhaps it’s an unwritten rule that it’s okay to go away screens unlocked when heading over to the printer. In theory, it’s low risk. But should the printer unexpectedly need more paper, risks increase.

Qualitative insights from surveys can assist you to change behaviors and reduce risks – but it’s important to notice that finding an overall quantitative cultural metric is vital. It’s only through quantitative metrics that improvements can be pursued.

Through surveys, employee feedback, and therefore the intelligent analysis of sentiment and attitude, the CybSafe platform measures culture in both qualitative and quantitative terms.

Step 4: Timing
When measurements are taken is also particularly important. Measurements should ideally be taken at day zero before security campaigns begin to measure the effectiveness of the security awareness program. Then, as campaigns unfold, measurements got to be recorded at regular intervals ideally monthly, or maybe more frequently.

While this could be problematic when attempting to live the impact of security awareness training manually, intelligent platforms like CybSafe naturally log awareness, behavior, and culture metrics automatically, allowing CISOs to conduct analyses as necessary.

As well as fuelling continuous improvement, regular measurement helps identify where people may have further support, and administering further support can ultimately prevent breaches.

Historically, measuring the effectiveness of security awareness training has proven problematic. So problematic that several of today’s top CISOs are unable to live the effectiveness of their security awareness training also as they could like.

Fortunately, the increase in intelligent cyber awareness platforms is making measuring simple. Those who wish to measure the effectiveness of security awareness campaigns are advised to supply them with proper consideration.

After all, monitoring the effectiveness of security awareness training is important when it involves truly reducing an organization’s human cyber risk.

How to estimate the budget of the security awareness training program?

If your first piece of criteria is to urge the lowest price possible for security awareness training, you will find yourself with a program that your employees hate. Imagine buying a house and your agenda was to look for the cheapest possible house with no regard to the quality of the house itself. You’ll end up with buyer’s remorse and are now stuck with a house that you have paid for and forced to live in that is falling apart. You will have a tremendous amount of work ahead of you to maintain, manage, and invest in that house that is falling apart. Security awareness training programs are an investment for your company and for your employees so don’t treat the method as a commodity.

Most security awareness programs are priced per employee into plans for the whole year. So, when budgeting you should be somewhere in the ballpark starting at $20 per employee for access to the program all year long. Depending on all the bells and whistles you’ll see this number fluctuate, and presumably get a volume discount with the more employees you’ve got in your organization.

Buying a security awareness training program for your employees, so don’t buy it just for yourself. I will repeat that. You are buying a security awareness program for your employees, so if they don’t like it, what’s the point? When you reach the point in which you want to make a difference in your security culture by partnering with a security awareness vendor. this guide might help to buy the best security awareness program for your organization.

Source:

https://www.helpnetsecurity.com/2020/06/18/select-security-awareness-solution/

https://www.g2.com/categories/security-awareness-training

https://blog.habitu8.io/blog/5-methods-measure-security-awareness-training-program

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